Terms & Conditions
Returns and Refunds
Please make your selection carefully as we are unable to accept for refund if you simply change your mind or if you made an incorrect purchase.
If you are not happy with your purchase, provided the items are unused and in their original packaging, you may return them for an exchange within 14 days of receiving your order. Please note postage costs will not be refunded for the initial order or costs incurred returning the item to us. If the goods are faulty or were sent to you in error we will reimburse you for any postage costs you incur returning the item(s) back to us. Without exception, we will not accept returns not in original packaging.
Items cannot be returned or exchanged after 14 days from the receipt of original order.
Damaged Items
We will refund any items damaged in transit, at our cost, just as soon as we receive the damaged item back. We apologise for any inconvenience. It would also be very helpful if you were able to include some digital pictures of the damage so we may be able to assess it and process your replacement quicker
Delivery Information
We use CourierPost for all our New Zealand orders, We dispatch our orders twice a week. Monday and Thursday.
We use Signature Required service as our standard service. This means that the courier will need a Signature on delivery so someone must be available to obtain If you are not available they will leave a 'Card to Call' so you can arrange re-delivery.
If for some reason you do not receive your purchase within 7 business days of placing your order please email wesellconz@gmail.com with your full Name and your Order Details so we can follow up on your order.